Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
We are currently recruiting for the position Manager of Entertainment Technical for Disney Cruise Line.
You will report to the Cruise Director and shore side Entertainment Production Manager with an average of 4 direct reports.
Responsibilities:
- Responsible for the administration of Technical Department, including Entertainment Maintenance Program
- Provide leadership to technical staff regarding set-up, operation, maintenance and troubleshooting of show equipment and procedures
- Preparation and communication of technical schedules, rehearsals, events and department meetings
- Create and process work orders, purchase requisitions, equipment inventories, show documentation, maintenance logs, technical documentation, cast member files, and all related paperwork
- Maintain show integrity, standards of conduct, and quality levels as determined by DCL Entertainment
- Maintain effective communication with Cast and Disney Cruise Line land-based Management Team
- Schedule all support for Programming/Special events technical needs
- Establish and maintain good relationship and two-way communication with all related departments
- Partner with Marketing/Promotions in planning and execution of promotional activities and Special Events/Conventions
- Facility maintenance, with regard to all technical systems, cueing, music/video library and product stock levels
- Oversee and ensure smooth operation of band load in/out, sound and light checks and all show performances
- Ensure adherence to all safety procedures and tracking of technicians’ certifications, safety training, and HR required classes
- Follow and ensure all DCL safety standards and procedures
- Solicit feedback from direct reports through one on one interaction
- Facilitate department meetings
- Provide leadership for all direct reports; Responsibilities include, but are
not limited to:
- Managing personnel files
- Conducting performance reviews, including discipline as needed
- Ensuring Project Onboard compliance
- Monitoring STAR, while making necessary corrections
- Onboard training, new hire and ongoing
- Succession planning
- Crew recognition and communication
Basic Qualifications:
- Minimum five years experience in a technical role within a theatrical operation
- Broad knowledge of Theatrical Scenic, Audio, Lighting, Lasers, Video, Show Control, Rigging and Effects Technology
- Strong computer programming and operation
- Ability to delegate authority and responsibility
- Exceptionally well-organized, team oriented, and able to function well under pressure
- Demonstrated strong oral and written communication, planning capability, and exceptional leadership skills
- Possess strong problem solving and coordinating abilities
- Understand job role of Entertainment Creative Management including show directors, project managers, choreographers, designers, etc.
Additional Information:
This is a shipboard role
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:
- Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
- Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
- Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
- If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
- Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
- Complete a pre-employment medical
- Obtain a criminal background check
- Bring approved work shoes
Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
About Disney Cruise Line:
A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard the fleet of four ships – the Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy – and Disney’s private island paradise in the Bahamas - Castaway Cay, crew members provide guests with unparalleled service, enchanting storytelling and immersive family entertainment that only Disney can deliver.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Excellent Recruitment is the agency responsible for recruitment on behalf of Disney Cruise Line.